Question 1

What payment methods do you accept?

Accepted Answer

As of right now Red Peak accepts major credit/debit cards, and Apple Pay

Question 2

How can I contact customer support?

Accepted Answer

Customers can contact redpeak at support@redpeakhub.com we are happy to help with any questions.

Question 3

How can I track my order?

Accepted Answer

You'll receive a confirmation email with your tracking information so you can follow your package's progress.

Question 4

How long does shipping take?

Accepted Answer

How long shipping takes all depends on the item purchased. Some items take 4-9 business days while other items take 13-15 business days.

Question 5

What is Red Peaks return policy?

Accepted Answer

Returns must be requested within 14 days of delivery.Items must be unused, unworn, and in their original condition.Customers must contact support@redpeakhub.com before sending any item back.The correct return address and instructions will be provided after the return request is reviewed.Return shipping costs are the customer's responsibility unless the item is damaged or incorrect.Once the returned item has been received and approved; your refund will be processed.If your item arrives damaged, defective, or incorrect, please contact support@redpeakhub.com as soon as possible so we can help resolve the issue.

Question 6

Can I change or cancel my order after placing it?

Accepted Answer

If you need to change or cancel your order, please contact us as soon as possible at support@redpeakhub.com. We'll do our best to accommodate your request. However, if your order has already been processed or shipped, we may no longer be able to make changes or cancel it.

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